Below is the information you need about our location, office hours, appointment scheduling, financial policy, insurance acceptance and payment options. Location
Georgetown Pediatric Dentistry & Orthodontics
4402 Williams Drive, Suite 106
Georgetown, TX 78628
Office: 512-869-4100
Fax: 512-869-4166
Click on Map for Directions Hours
Variable hours by appointment only
Appointments
To schedule an appointment, please call our office. We work by appointment only and operate on a well thought out schedule. We offer extended hours and evening appointments for our patients. Your scheduled appointment time has been reserved specifically for you and we require 24 hours notice if you need to cancel your appointment.
Parents are always welcome to come back and be a part of their child's dental experience. We realize some children may feel more comfortable and confident if mom or dad is nearby. Most importantly, we want our patients and their parents to feel completely comfortable with their experiences at our office.
Parental Presence
Drs. Hildebrand and Havard and their staff feel that each child is special and unique in his or her own way. We appreciate the opportunity to share in the dental experience with you and your child. With this in mind, we understand that children may feel more comfortable and confident when their parents are nearby for exams, cleanings, and treatment. Therefore, parents are welcome to come back and be present for all of the above. We actually encourage parents to be present for New Patient exams especially so that you can share in the fun and excitement your child will be having at our office. We also enjoy showing parents x-rays and educating them on our exam findings and treatment needs. It is very important that our doctors and staff are able to establish trust and communicate with your child. Sometimes with older children, communication is enhanced if parents remain in the waiting room. You know your child best and can make that decision. Another reason that a parent might choose to wait in the waiting room is if the parent themselves has anxiety that might convey fear to the child. Most importantly, we want our patients AND our parents to feel completely comfortable with their experiences at our office.
Financial Policy
Payment is due in full at the time dental treatment is provided. We accept cash, personal check, MasterCard, Visa debit card and credit card payments. We can also assist you in obtaining third party financing through CareCredit. CareCredit offers convenient monthly payment options, no up-front costs, no prepayment penalties and no annual fees. 
Insurance
Our office is committed to helping you maximize your insurance benefits.Because insurance policies vary greatly, we can only estimate your coveragein good faith but cannot guarantee coverage due to the complexities of insurance contracts. As our fees may exceed that which your insurance company covers for various services, your estimated patient portion must be paid at the time of service. Should your payment exceed the estimated patient portion, you will be refunded the difference. As a service to our patients, we will bill insurance companies for services and allow them 45days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.
You should be aware that Dr. Kenny Havard and Dr. Travis Hildebrand are Pediatric Dentists and have received additional training in how to best care for your child. Therefore, the fees for dental treatment may be higher than that of a general practitioner, and higher than those recognized by some dental insurance companies.
Patient/Parent Amenities
We believe in treating our patients like family and want to make your appointment time as relaxing and comfortable as possible. We offer the following amenities for your enjoyment:
Cavity-free club - Join today!
Complimentary Refreshments are in our reception area - Please enjoy a wide range of beverage options.
Internet Availability - We offer wireless internet and have computers with internet in our waiting rooms.
Televisions in treatment rooms allow you to view your favorite DVD, movie or television show throughout your dental care.
Visit Eagle Town, our new playroom!
Interactive Gaming Wall - fun for all ages!
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